Privacy Policy

Last updated: [January 8, 2026] 

1. Introduction

This Privacy Policy explains how DEHA Group, including its parent company in Vietnam and its subsidiary DEHA Global in Singapore (collectively referred to as “DEHA”, “we”, “us”, or “our”), collects, uses, discloses, stores, and protects personal data when you access or use our website https://deha-global.com/ or otherwise interact with us.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including:

  • Vietnam’s Personal Data Protection regulations (Decree No. 13/2023/NĐ-CP);
  • Singapore’s Personal Data Protection Act (“PDPA”);
  • Japan’s Act on the Protection of Personal Information (“APPI”); and
  • The EU General Data Protection Regulation (“GDPR”), where applicable.

This Privacy Policy applies solely to information collected through our website and communications with DEHA. It does not apply to third-party websites or services that may be linked to our website.

2. Definitions

For this Privacy Policy:

  • “Personal Data” means any information relating to an identified or identifiable individual.

  • “Processing” means any operation performed on Personal Data, including collection, use, disclosure, storage, or deletion.

  • “Data Subject” means the individual to whom the Personal Data relates.

  • “Controller” means the entity that determines the purposes and means of processing Personal Data.

  • “Processor” means an entity that processes Personal Data on behalf of a Controller.

  • “Website” refers to https://deha-global.com/.

3. Scope and Roles

Depending on the context and purpose of processing:

  • The parent company in Vietnam and DEHA Global in Singapore may act as data controllers, either independently or jointly; and

  • Certain affiliated entities or third-party service providers may act as data processors on our behalf.

We ensure that responsibilities are allocated and handled in compliance with applicable laws.

4. Personal Data We Collect

4.1 Information You Provide Directly

We may collect Personal Data that you voluntarily provide, including but not limited to:

  • Name, job title, company name;

  • Email address, phone number;

  • Location and business contact details;

  • Information submitted via contact forms, emails, event registrations, or webinars;

  • Recruitment-related information, such as resumes or CVs.

4.2 Information Collected Automatically

When you access our Website, we may automatically collect:

  • IP address;

  • Browser type and operating system;

  • Language preferences;

  • Referral URLs;

  • Website usage data.

4.3 Offline Contact Information

We may collect business contact information through offline interactions, such as business cards or event registrations. Such information may be combined with data collected online and processed in accordance with this Privacy Policy.

5. Purposes and Legal Basis for Processing

We process Personal Data for the following purposes and based on the corresponding legal bases:

Purpose
Legal Basis

Responding to inquiries and providing information

Consent / Legitimate interests

Marketing communications and newsletters

Consent / Legitimate interests

Website operation and improvement

Legitimate interests

Event and webinar management

Consent / Contract

Recruitment and hiring

Consent / Legitimate interests

Legal and regulatory compliance

Legal obligation

Where consent is required, you may withdraw your consent at any time.

6. Cookies and Online Tracking

We use cookies and similar technologies to enhance your experience on our Website.

6.1 Types of Cookies

  • Essential cookies: necessary for website functionality;

  • Analytics cookies: to analyze website usage (e.g., Google Analytics);

  • Marketing cookies: where applicable, to personalize content or advertising.

6.2 Google Analytics

Google Analytics uses cookies to collect information about how users interact with the Website. Information generated (including IP addresses) may be transmitted to and stored by Google on servers located outside your country.

You may opt out of Google Analytics tracking by:

  • Adjusting your browser settings, or

  • Using Google’s opt-out browser add-on.

7. Marketing Communications

We may send marketing or business-related communications to you, provided that such communications are permitted by law.
You may opt out at any time by:

  • Following the unsubscribe instructions in our emails, or

  • Please contact us directly using the information below.

8. Disclosure and Third Parties

We may share Personal Data with:

  • Affiliated companies within DEHA Group;

  • Service providers (e.g., IT services, CRM systems such as Salesforce or HubSpot);

  • Analytics providers (e.g., Google);

  • Authorities or regulators were required by law.

All third parties are required to protect Personal Data and process it only in accordance with our instructions and applicable laws.

9. International Data Transfers

Your Personal Data may be transferred to and processed in Vietnam, Singapore, Japan, or other countries where DEHA or its service providers operate.

When transferring data across borders, we implement appropriate safeguards to ensure an adequate level of protection, in accordance with applicable laws (including contractual safeguards and organizational measures).

10. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Marketing data may be retained until you withdraw consent.

  • Recruitment data may be retained for a reasonable period to evaluate candidates and future opportunities.

  • Certain information may be retained to comply with legal or regulatory obligations.

11. Data Security

We implement appropriate technical, organizational, and administrative measures to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your Personal Data;

  • Request correction or updating of your data;

  • Request the deletion of your data.

  • Withdraw consent at any time;

  • Object to or restrict certain processing activities;

  • Request data portability (where applicable);

  • Complain to a competent data protection authority.

Requests can be made using the contact details below.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.
Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or the processing of your Personal Data, please contact us at:

Email: privacy@deha-global.com