The information you provide to DEHA Global through the website https://deha-global.com/ or any other means will be protected under the terms outlined in this policy. DEHA Global recognizes the importance of safeguarding your personal information. With continuous efforts, we are committed to protecting your data through this privacy policy. This policy only applies to the website and communications with DEHA Global and does not apply to other websites or forms of communication.
Offline Contact Information
You may provide us with contact information such as your name, title, email address, company name, phone number, location, and details about how we collect information. You can provide this information through various means, such as business cards, registration forms at presentations or conferences. We will store and use this contact information to communicate with you or your organization for marketing purposes, provide support, notify you about products and services, and send other business-related information. This contact information may also be used to facilitate the website and provide services to you or your organization after becoming a customer. Your contact information may be combined with data collected through our website and processed under the same general policies to ensure security and confidentiality.
Information Collection
Types of Information and How We Use It
The information we collect is obtained through specific features on our website, such as when you fill out a contact form, submit a request via email, or register for a webinar. The information collected may include your name, title, email address, company name, phone number, etc. Third-party tools used on our website, such as Google Analytics, may collect additional data, including geographic location, age, operating system language, and referral links.
We may use the contact information you provide to send notifications, newsletters, special offers, and other information (such as event announcements, job opportunities, and downloadable content) to you or your organization. This information also facilitates the website and provides services to you or your organization after you become our customer.
Additionally, we offer a feature that allows you to submit your resume if you are interested in employment at DEHA Global. We may use this information in the hiring process and notify you of future job opportunities.
IP Address
The tools used on our website may collect your IP address when you access the site. We use IP addresses to analyze trends, manage, maintain, and improve the website, and aggregate geographic data. Your IP address may indicate your internet access source. However, we do not combine this information with any other personally identifiable data. This ensures the security and privacy of your personal information.
Cookies and Online Tracking
A cookie is a small file stored on your computer that holds information. Generally, cookies help us provide a better website experience. We may use cookies to verify your browser and maintain your session. Additionally, we may use third-party cookies, such as those from Google, to analyze website usage and allow advertisers to customize ads based on your preferences.
We do not intend to collect personal information through these cookies, and for data collected via cookies about your use of our website, we have implemented measures to restrict its usage. You may choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to reject them if you prefer. However, doing so may prevent you from taking full advantage of website features. If you opt out of using cookies, we may use a single cookie to remember your choice.
Google Analytics is a web analytics service provided by Google. Google Analytics may use cookies or other methods to help us analyze how users interact with our website. The information generated by these cookies (including your IP address) will be transmitted and stored by Google on servers in the United States. Google uses this information to evaluate website usage, generate reports on website activity, and provide other services related to internet usage. Google may also use the data collected to personalize and customize ads within its advertising network. Furthermore, Google may share this information with third parties if required by law or when those third parties process data for Google.
Using this website, you agree to Google’s processing of your data processing as described above. You can also opt out of Google’s ad-tracking cookies or use a browser plugin to block all Google Analytics tracking.
Choices
Your information will only be used within the framework of applicable laws, and you are free to decide how much information you share with us. By visiting the Contact Information page or following the instructions in emails, you can select the types of information you wish to receive from us. However, you may need to provide complete information for some services to avoid affecting your website experience.
Security
We are committed to ensuring that your personal information is secure. We have physical, electronic, and managerial measures in place to protect the information we collect through the website. We maintain these security measures ourselves or through third parties to prevent data loss, misuse, or unauthorized access. However, we cannot guarantee absolute security, and we cannot ensure the safety of any information mentioned in this Privacy Policy or sent to us over the internet.
Updating and Deleting Personal Information
We allow you to update the information you have provided to us on the website. You can contact us to update or delete your information via the email address below. We are committed to handling any update or deletion requests promptly and appropriately. If you request the deletion of your personal information, it may affect your ability to access or receive services from us.
Third Parties
Third parties may operate or store the website, process data on our behalf, or provide services related to requests you have submitted or information we have provided to you. In addition to Google Analytics, we use Salesforce and HubSpot to collect and store contact information. We have agreements with third parties regarding user data security.
Location
DEHA Global has offices in Vietnam and Japan. By providing information to us, you consent to the transfer of your data to these countries. The information we collect from you may be transferred to and stored in a location outside Japan, the United States, the European Economic Area (EEA), or your country of residence. Employees handling your data according to this Privacy Policy may also be located outside the U.S., EEA, or your country. When submitting personal information, you consent to its transfer, storage, and processing as described.
Special Cases
In addition to the purposes outlined in this Privacy Policy, we may use and disclose information, including personally identifiable data you provide and/or collect via the website, for one or more of the following purposes:
(i) to resolve technical issues and service-related problems;
(ii) to protect the safety and integrity of the website;
(iii) to safeguard our rights and property and those of others;
(iv) to respond to third-party claims related to your information;
(v) to comply with applicable laws;
(vi) to respond to judicial processes; and
(vii) as permitted by other legal regulations to provide information to authorities during public safety investigations.
You understand and agree that the technical processing of your information is necessary and may be carried out to (a) send and receive messages related to website usage; (b) comply with technical network requirements; (c) meet website restrictions; and (d) fulfill other similar technical requirements.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. However, we will delete your personal data if you do not consent to using it. Additionally, if you unsubscribe from marketing communications, we may retain your email address in a separate list to ensure no further marketing messages are sent.
Updates
As mentioned above, we may periodically update this Privacy Policy. For example, we may revise the policy to reflect new website features and their impact on information usage or to notify you about new controls and options available. We are committed to not changing how we process the information you provided us in the past unless those changes enhance your data protection or provide you with more choices.
Contact Information
For any requests related to this Privacy Policy, your rights, or inquiries about using, deleting, or updating your information, please contact us at global@deha-soft.com.