Legal
Terms of Use
Last updated: 21 July 2026
The terms governing your use of the Oriene service provided by DEHA GLOBAL PTE. LTD. Please read them together with our Privacy Policy.
On this page
- 01 Acceptance
- 02 Definitions
- 03 Eligibility
- 04 Account and security
- 05 Workspace, members and roles
- 06 Your Content and licence
- 07 AI processing and third parties
- 08 Connectors and third-party services
- 09 Acceptable use
- 10 Service intellectual property
- 11 Fees, credits and payment
- 12 Suspension and termination
- 13 Disclaimer of warranties
- 14 Limitation of liability
- 15 Indemnification
- 16 Changes to the Service and Terms
- 17 Governing law and disputes
- 18 General
- 19 Contact
01
Acceptance
By accessing or using the Oriene service (“Service”), provided by DEHA GLOBAL PTE. LTD. (“we”), you (“User”) agree to these Terms and our Privacy Policy. If you don’t agree, don’t use the Service. If you use it on behalf of an organisation, you warrant you have authority to bind it.
02
Definitions
Your Content; Workspace (your isolated space of data, members and configuration); Connector (syncs data from third-party services — e.g., Google Drive, Gmail, OneDrive, Outlook, databases, web); AI Provider (third party processing language models/embeddings).
03
Eligibility
You must be of legal age in your jurisdiction (minimum 13, or higher where required — e.g., 16 under GDPR) and not barred by law from using the Service. You are responsible for complying with applicable laws.
04
Account and security
Provide accurate registration info and keep your credentials confidential. You are responsible for all activity under your account. Notify us immediately of unauthorised access. We recommend enabling 2FA. SSO login follows that provider’s terms.
05
Workspace, members and roles
A Workspace owner/admin can invite members, assign roles and manage Workspace data, and is responsible for granting appropriate access. Members may use Workspace data only for permitted purposes.
06
Your Content and licence
You retain full ownership of Your Content. You grant us a non-exclusive, worldwide, revocable licence solely to store, process, analyse, index (embeddings) and display Your Content to operate and improve the Service for you. You warrant you have the rights to the Content and that processing it does not violate third-party rights or law. We do not sell Your Content and do not use it to train shared models unless you explicitly consent.
07
AI processing and third parties
The Service uses large language and other AI models, which may be provided by third parties. To generate answers, embeddings or process documents, relevant Content may be sent to AI Providers. AI output may be inaccurate, incomplete or misleading; do not treat it as professional advice (legal, medical, financial) and verify before use. You are responsible for how you use the output.
08
Connectors and third-party services
Connecting a third-party service authorises us to access and sync data within the scope you grant, and you warrant you may do so. Your use of third-party services is governed by their terms; we are not responsible for them. You may revoke access at any time.
09
Acceptable use
You must not: (a) break the law or others’ rights; (b) upload illegal, harmful, privacy/IP-infringing content or malware; (c) attempt unauthorised access, scanning, disruption or overload; (d) reverse-engineer, abuse limits, or improperly build a competing product; (e) use AI to create deceptive, harassing, discriminatory or unlawful content.
10
Service intellectual property
The Service, software, interface, trademarks and related IP belong to DEHA GLOBAL PTE. LTD. or its licensors. Except for the limited right to use the Service, you receive no other rights.
11
Fees, credits and payment
Some features consume credits or require a paid plan. You agree to pay applicable fees. Unless required by law or agreed otherwise, payments are non-refundable. We may change prices with reasonable notice. Taxes, if any, are your responsibility.
12
Suspension and termination
We may suspend or terminate access for breach or to protect the Service or other users. You may stop using the Service and delete your account at any time. On termination your right to use ends and we may delete Your Content after a reasonable period, unless law requires retention.
13
Disclaimer of warranties
The Service is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free service or accurate AI output.
14
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or lost profit or data. Our total liability relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to liability, or SGD 100 if you have paid nothing.
15
Indemnification
You agree to indemnify and hold DEHA GLOBAL PTE. LTD. harmless from claims, damages and costs (including reasonable legal fees) arising from Your Content or your breach of these Terms or the law.
16
Changes to the Service and Terms
We may update the Service or these Terms over time. For material changes we provide reasonable notice (in-app or by email). Continued use after changes take effect means you accept the revised Terms.
17
Governing law and disputes
These Terms are governed by the laws of the Republic of Singapore, without regard to conflict-of-law rules. Disputes are subject to the jurisdiction of the Singapore courts, unless consumer-protection law provides otherwise.
18
General
If any provision is invalid, the remaining provisions stay in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent. These Terms and the Privacy Policy form the entire agreement between us.
19
Contact
Terms questions: info@deha-global.com – DEHA GLOBAL PTE. LTD., 36 Robinson Road, #20-01, City House, Singapore 068877.